Summary
4.6

Very Comfortable- Rating 5/5

Stayed in Family Room 1, very comfortable, bedding and towels all very clean. Will stay again

Reviewer: G R | Wed 9th Apr 2025 | 22 hours ago


Good Place to say near centre - Rating 5/5

This clean and comfortable establishment is cross between a full Hotel and a B&B. As such is represents good value for a stay close to the centre of Grantham. A place to stay againThe bedroom and Bathroom were of a good size (room 3) and had all the necessary fittings including plugs (inc. USB outlets)on both sides of the bed (often missing on more expensive hotels).The breakfast (remember this is extra) was good. Plenty of cereals on the buffet and the hot was freshly cooked.

Reviewer: Alan G | Tue 8th Apr 2025 | 1 day ago


Great stay in Grantham - Rating 5/5

We really enjoyed our stay at The Avenue Hotel, location of the hotel was really good, the bar was decently priced and the room was very comfortable as was the bed. The owners were attentive and efficient definitely would stay at this hotel again

Reviewer: Georgina| Sun 6th Apr 2025 | 3 days ago


Pleasant stay- Rating 5/5

Very pleasant staff. Happy to help would recommend to family & Friends

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Elaine| Fri 4th Apr 2025 | 5 days ago


Excellent, good value hotel close to town centre. - Rating 5/5

The staff were friendly and helpful. Our room was upgraded to a larger one, it was very clean and comfortable. The breakfast cooked by Wayne was exceptional. The hotel is close to the town centre and was very good value for money. We would highly recommend the Avenue hotel and would definitely stay there again. Thanks

Reviewer: Chris R | Fri 4th Apr 2025 | 5 days ago


Clean and neat - Rating 4/5

For the price paid was a comfy clean bed with a nice thick quilt.Heating you could control yourself.Decent tvHotels all over the world - I’d love a light above a mirror to put on make up…. And a full length mirror to check before leaving your room

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: E S | Sun 30th Mar 2025 | 1 week ago


Second time - Rating 5/5

Second time staying at this gem of a hotel. Clean, comfortable, friendly and easy access to the hustle and bustle of Grantham. Both of the ownersare great.Thanks

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Jay| Sat 22nd Mar 2025 | 2 weeks ago


Excellent- Rating 5/5

I found the Avenue Hotel very nice and clean, the location is excellent as it is near to the town by only a 2 minute walk away, also free car parking at the rear, I had a very warm friendly greeting from the management who couldn't do enough to make my stay perfect, the room was spotless, and spacious and very comfortable and cosy, the bar room was was comfy and the drinks spot on with plenty of choice very friendly staff and made you feel welcome, all in all a lovely place to stay and I would definitely book my next stay again at the Avenue Hotel, thank you very much.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Stewart R | Mon 17th Mar 2025 | 3 weeks ago


Clean, comfortable, good value for money - Rating 5/5

I usually stay at The Avenue, owners are always helpful and provide good, clean, value for money accommodation. Location is excellent. Good value for money. I have not had breakfast or any meals so cannot comment on that. Highly recommend.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: A A | Sun 16th Mar 2025 | 3 weeks ago


Excellent value for money- Rating 5/5

Superb location, not too far from train station

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Pj | Thu 13th Mar 2025 | 3 weeks ago


Extra Information

  • Bar
  • Cots Available
  • Credit Cards Accepted
  • Daily House Keeping
  • Family Room Available
  • Free Parking
  • Free Wifi
  • Freeview
  • Golfcourse (within 2 Miles)
  • Linen And Towels Provided
  • Located In City Centre
  • Luggage Storage
  • Parking On-site
  • Sky Sports
  • Vegan Options Available
  • Vegetarian
  • Well Behaved Dogs Welcome
  • Wifi

General Policy

The Avenue Hotel

Terms & Conditions

Room Guarantee
On booking a room, a valid credit or debit card must be available duration of your stay must be given as a guarantee. By agreeing to these terms you agree that a pre-authorisation may be done on the given card. No monies will be taken from the card prior to arrival without consent from the card holder but will be used for none cancellations.

Cancellation Policy
All cancellations must made 1 pm the day before arrival to avoid charges. Failure will result in the first 24 hour charge of the complete booking for the room excluding breakfast.

Smoking Policy
The Avenue Hotel and Bar operates a strict no smoking policy. We do not offer smoking rooms. We do provide 24 hour access to an outdoor covered area for smokers. If we find any evidence of smoking in a room, a minimum fine of £50 will be applied.

Removed Room Itinerary items will be charged.
All damages, Breakages & Spoilage will be charged.

Car Parking
The Avenue Hotel and Bar offers free off-road parking to all of our guests and customers. The Avenue Hotel & Bar cannot accept responsibility for any damage or Theft that occur whilst parked on our property. Please do not leave any valuables in your car whether on display or not.
You must enter your vehicle registration on the tablet in reception and the days you are staying in order to avoid any parking charges! It will give you your vehicle details so be sure you observe the screen for the correct details.

Room Keys
We kindly ask guests to leave their key fob at reception whenever they leave the hotel and re attach the fob with the keys on return. This allows us to keep a register of who is in the hotel at any one time in case of an emergency. Any lost keys will be charged.

Breakfast
Breakfast is not included in the price of your room. While booking your room on line or on the phone you will be given the option of adding breakfast to your room. If you do not add breakfast at the time of booking you are free to do so at any time.To avoid disappointment we ask that you order breakfast before 19.00 (7 pm) the day before breakfast is required. If breakfast is ordered, you can cancel this choice any time up until 19.00 (7 pm) the night before. Any cancellations after this time will be charged to your room as provision will have already been put into place.Please ask about timings on arrival if not informed.









Check In
Check in time is 15.00 (3 pm). If you would like to check in any earlier than this you must check prior to arrival. Early check-ins are subject to availability and cannot be guaranteed without prior agreement. Early check-ins may incur additional charges depending on the length of the extension. These charges are made at the management's discretion. Our last check in time is 22.00 (10pm). If you are in need of a late check in you will need to get in touch as we do not operate a 24 hour reception!

On arrival you will find that the front door to the property locked. There is a door bell to gain entry. On check-in you will be given door access to enter the door that will grant guests access 24 hours a day. (Guests must not give this to anyone who is not a booked in resident). Alternative you can access the hotel through the public bar during opening hours.

Check Out
Check out time is 10.30 am.
Late check outs are subject to availability and cannot be guaranteed without prior agreement. Late check outs may incur additional charges depending on the length of extension. These charges are made at the management's discretion.

Complaints Procedure
If you are not happy with any aspect of your stay or the service you receive please do not hesitate to speak to us about it. In the unlikely event that a problem does occur, it can often be rectified immediately. If you feel you are unable to speak to us about any problems that may arise you can write to us or e-mail the hotel directly. We will respond to all feedback.

Right to Refuse
Management reserves the right to refuse service to anyone without explanation of their actions. Any guests found to be causing a nuisance to other guests or staff will be asked to leave immediately without any refund. Management reserves the right to eject and person/s in breach of any of the above.

DRUGS
The Avenue Hotel operates a Zero-Tolerance Drugs policy. Anyone found in possession of any Illegal Substances will be asked to leave immediately Without a Refund. NO smoking of any substances is permitted any where on the premises.

Wi-Fi
Free Wi-Fi is available to our guests.

Valuables
The Avenue Hotelcannot accept responsibility for any loss or damage to any personal belongings while staying at the hotel.

Room Access
If staying for a long period of time or working unsociable hours please notify us on booking. We require access to your room every day.

Rates
All rates are subject to availability. Management reserve the right to change prices ofrooms without notice.

Minimum Stay
Management reserves the right to set a minimum stay value during busy periods or during.These will be displayed on our website if in effect.

Children
Children are welcome in all public areas of The Avenue Hotel and bar. Children must not be seated at the bar. Unfortunately, The Avenue Hotel and bar cannot be held responsible for the language of other guests although we do ask that all guests respect all other guests including those with children.

On-line Offers
The Avenue Hotel and Bar cannot accept responsibility for any errors displayed on-line. We will correct any mistakes brought to our attention as quickly as possible.