Summary
4.6

A Grand Time in Grantham - Rating 5/5

This hotel was a really great find for me and I would be more than happy to recommend to anyone. Staff were very friendly, chatty and welcoming. Car parking at the rear an absolute bonus. Clean fresh beds, accessible to high street and a lovely breakfast. I think it's the first time anyone has said "Are you sure you have enough?". Reasonable prices and layout of the building well explained prior to. Thank you for a lovely couple of days and hope I see you again, maybe same time next year.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Louise M | Tue 29th Oct 2024 | 3 days ago


Ok - Rating 4/5

We stayed at the Avenue due 2 visiting friends we were upgraded when we got there. The location is very good 3 min walk to centre. The room was clean a decent size nice and quiet just very basic but u get what u say for. Only negative feedback is plaster was crumbling on ceiling in room we was in (room5). The host was very friendly and helpful. Car park was decent size.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Natalie| Sun 27th Oct 2024 | 5 days ago


Superb Place to stay! - Rating 5/5

Nice, clean and friendly as ever, Thank You, Tracy and Husband

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Bernhard J | Wed 23rd Oct 2024 | 1 week ago


Good- Rating 4/5

Close to town centre room clean and functional excellent breakfast friendly staff

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: JohnMcguinness| Sun 20th Oct 2024 | 1 week ago


A good start to a family outing.- Rating 3/5

Warm welcome, room clean comfortable.Good recommendation for local eateries.Showers in two rooms not really OK but toilets fine. Room with bath great. No Breakfasts. Bar pleasant.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: AnneMarie W | Sat 19th Oct 2024 | 1 week ago


Very clean and tidy. Great location. Good for parking. Breakfast lovely and filling... - Rating 4/5

Definitely recommend The Avenue for any visit to this area.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: John | Mon 14th Oct 2024 | 2 weeks ago


Clean and tidy - Rating 4/5

Bit tired but it’s an old house so to be expected.Very clean, good towels and bedding.Excellent breakfast and owner and staff really nice and ready to help

Response

Thank you for your reviewAs we advertise. traditional and not modern!Kind regardsThe Avenue Team

Reviewer: Jane W | Sun 13th Oct 2024 | 2 weeks ago


Spotlessly clean - Rating 4/5

The hotel was very clean, though possibly slightly tired and could do with decoration.The breakfasts were tasty and substantial with a wide range of options.The staff were friendly and very helpful.One thing that would boost the score to five would be to provide better facilities for the disabled, such as a ground floor room, and ensuring no steps up to a shower.I would happily stay here again.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Angela Y | Sun 13th Oct 2024 | 2 weeks ago


Friendly Hotel- Rating 4/5

A really friendly hotel, ideally located, with good food. Parking on site and everything provided.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Brian| Thu 10th Oct 2024 | 3 weeks ago


A great find - Rating 5/5

A great find, friendly & welcoming, very comfortable modern facilities, adefinite stop over for future needs

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Dean P | Thu 10th Oct 2024 | 3 weeks ago


Extra Information

  • Bar
  • Cots Available
  • Credit Cards Accepted
  • Daily House Keeping
  • Family Room Available
  • Free Parking
  • Free Wifi
  • Freeview
  • Golfcourse (within 2 Miles)
  • Linen And Towels Provided
  • Located In City Centre
  • Luggage Storage
  • Parking On-site
  • Sky Sports
  • Vegan Options Available
  • Vegetarian
  • Well Behaved Dogs Welcome
  • Wifi

General Policy

The Avenue Hotel

Terms & Conditions

Room Guarantee
On booking a room, a valid credit or debit card must be available duration of your stay must be given as a guarantee. By agreeing to these terms you agree that a pre-authorisation may be done on the given card. No monies will be taken from the card prior to arrival without consent from the card holder but will be used for none cancellations.

Cancellation Policy
All cancellations must made 1 pm the day before arrival to avoid charges. Failure will result in the first 24 hour charge of the complete booking for the room excluding breakfast.

Smoking Policy
The Avenue Hotel and Bar operates a strict no smoking policy. We do not offer smoking rooms. We do provide 24 hour access to an outdoor covered area for smokers. If we find any evidence of smoking in a room, a minimum fine of £50 will be applied.

Removed Room Itinerary items will be charged.
All damages, Breakages & Spoilage will be charged.

Car Parking
The Avenue Hotel and Bar offers free off-road parking to all of our guests and customers. The Avenue Hotel & Bar cannot accept responsibility for any damage or Theft that occur whilst parked on our property. Please do not leave any valuables in your car whether on display or not.
You must enter your vehicle registration on the tablet in reception and the days you are staying in order to avoid any parking charges! It will give you your vehicle details so be sure you observe the screen for the correct details.

Room Keys
We kindly ask guests to leave their key fob at reception whenever they leave the hotel and re attach the fob with the keys on return. This allows us to keep a register of who is in the hotel at any one time in case of an emergency. Any lost keys will be charged.

Breakfast
Breakfast is not included in the price of your room. While booking your room on line or on the phone you will be given the option of adding breakfast to your room. If you do not add breakfast at the time of booking you are free to do so at any time.To avoid disappointment we ask that you order breakfast before 19.00 (7 pm) the day before breakfast is required. If breakfast is ordered, you can cancel this choice any time up until 19.00 (7 pm) the night before. Any cancellations after this time will be charged to your room as provision will have already been put into place.Please ask about timings on arrival if not informed.









Check In
Check in time is 15.00 (3 pm). If you would like to check in any earlier than this you must check prior to arrival. Early check-ins are subject to availability and cannot be guaranteed without prior agreement. Early check-ins may incur additional charges depending on the length of the extension. These charges are made at the management's discretion. Our last check in time is 22.00 (10pm). If you are in need of a late check in you will need to get in touch as we do not operate a 24 hour reception!

On arrival you will find that the front door to the property locked. There is a door bell to gain entry. On check-in you will be given door access to enter the door that will grant guests access 24 hours a day. (Guests must not give this to anyone who is not a booked in resident). Alternative you can access the hotel through the public bar during opening hours.

Check Out
Check out time is 10.30 am.
Late check outs are subject to availability and cannot be guaranteed without prior agreement. Late check outs may incur additional charges depending on the length of extension. These charges are made at the management's discretion.

Complaints Procedure
If you are not happy with any aspect of your stay or the service you receive please do not hesitate to speak to us about it. In the unlikely event that a problem does occur, it can often be rectified immediately. If you feel you are unable to speak to us about any problems that may arise you can write to us or e-mail the hotel directly. We will respond to all feedback.

Right to Refuse
Management reserves the right to refuse service to anyone without explanation of their actions. Any guests found to be causing a nuisance to other guests or staff will be asked to leave immediately without any refund. Management reserves the right to eject and person/s in breach of any of the above.

DRUGS
The Avenue Hotel operates a Zero-Tolerance Drugs policy. Anyone found in possession of any Illegal Substances will be asked to leave immediately Without a Refund. NO smoking of any substances is permitted any where on the premises.

Wi-Fi
Free Wi-Fi is available to our guests.

Valuables
The Avenue Hotelcannot accept responsibility for any loss or damage to any personal belongings while staying at the hotel.

Room Access
If staying for a long period of time or working unsociable hours please notify us on booking. We require access to your room every day.

Rates
All rates are subject to availability. Management reserve the right to change prices ofrooms without notice.

Minimum Stay
Management reserves the right to set a minimum stay value during busy periods or during.These will be displayed on our website if in effect.

Children
Children are welcome in all public areas of The Avenue Hotel and bar. Children must not be seated at the bar. Unfortunately, The Avenue Hotel and bar cannot be held responsible for the language of other guests although we do ask that all guests respect all other guests including those with children.

On-line Offers
The Avenue Hotel and Bar cannot accept responsibility for any errors displayed on-line. We will correct any mistakes brought to our attention as quickly as possible.